WordPress Support

You’re in safe hands with Jaytech

Technical Help

Jaytech Designs offers various levels of support to keep your site fast, up-to-date, and safe. All clients should feel confident in their website and empowered to ask for assistance. Our support plan is not required, but to learn more take a look at our Yearly WordPress Support.

Monthly Website Maintenance

For over a decade, we have been supporting websites, networks and code. There are not many issues that we cannot fix within just a matter of minutes or hours at Jaytech Designs. We can consult with you on almost any issue you come across. There has never been a problem we can’t resolve.

All Jaytech prices are subject to change at any time.  Once you are locked in for the 1-year contract, your price will not change during that time range.  You will then have the option in a year to renew at whatever the price is at that time or pass and move on.  We think you will want to stick around and really hope you do 🙂

Current Rate $220 Per Month | 1 Year Contract
  • Phone & Email Support

We offer 24/7 phone & email support for all site down issues.  All other support issues will be handled on a 1st come 1st serve bases, M-T 9am-5pm by phone or email.  As a yearly Jaytech support customer, all of your support issues will be prioritized to the top of our queue.

  • Backups

We will make sure your site is always backed up on our own servers for instant restore.  We can then restore your site in just a few minutes. This is not a service we offer but want to make sure you are safe when needed.

  • Free 30 Min Changes

If you have something to add to the site and we can do it in under 30 minutes, there is no charge.  If there is a charge, you will be billed with a -$20 per hour discount.  All projects will be quoted first.

  • Technical Consultation

With over 2 decades working in tech, there just is not much that stumps me.  I will consult you on tough technical issues.  This includes almost everything tech related.

  • Updates

We make sure your site is always up to date.  This includes WordPress, Themes and Plugin updates.  This allows for the site to not only run fast but stay safe and secure.  Hackers love outdated software!

  • Analytics

On request, all websites will use Google Analytics.  Let us help you track your users.  This will help your business decide which steps to expand on in the future.

  • Support & Training Videos

Along with our phone & email support, we offer video walkthroughs and tutorials for your entire site.  Need help adding content?  Just let us know where and we will make a short video showing you just how it’s done.

  • $20 per hour discount on all future work.

Our usual support charge is $75 per hour with a 3-hour minimum.  As a Jaytech yearly support customer, all future projects will be billed out at a rate of $55 per hour.